CASE STUDY: Gjensidige Forsikring
From manual administration to automatic notification!
Gjensidige in Denmark is a subsidiary of Gjensidige Forsikring ASA – one of Scandinavia’s four largest non-life insurance companies with activities in Norway, Sweden, Denmark and the Baltic States. Gjensidige Forsikring offers insurance to individuals, business, agriculture and the public sector. The Danish branch of Gjensidige Forsikring has approx. 500 dedicated employees.
Gjensidige’s overall goal is to be the most customer-oriented company in the insurance industry, and they prioritize profitability rather than growth.
For Gjensidige Forsikring, it was essential to automate all work processes in the administration so they chose to extend their ProMark solution with automatic notifications to get more benefit from the solution.
- ^Too many manual administrative procedures
- ^Hard to comply with deadlines in connection with payroll and follow-up on absence
- ^Missing registrations and approvals and timely reporting of mileage
- ^Too little follow-up on sick leave
- ^The project comprises approx. 480 employees
- ^Time, hassle and manual efforts in the administration must be reduced
- ^The number of missing registrations, approvals and reports must be reduced and absence due to illness must be lowered
- ^Time & attendance and absence registration
- ^Project registration
- ^Reminders to managers on missing registrations or too much absence due to illness, which facilitates follow-up within deadlines
- ^The administration avoids spending time following up on employees who have forgotten to make registrations as they receive automated reminders
- ^Recipients of the notifications have more time to complete the task as reminders are not sent at the last minute but at a specified time
- ^Saved time and effort through automation of workflows and processes without manual effort in the payroll administration
- ^More smooth and accurate payroll reporting
- ^Higher efficiency and productivity
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