Ensure the right people at the right time to deliver the ultimate customer service experience
As a service company, you live off one thing: Satisfied customers. And the only way to have satisfied customers is to focus on high levels of service.
This requires that the right people are in place at the right time to deliver the service your customers demand. Without losing control of your labour costs …
Therefore, complete visibility into your workforce’s availability and lean administration of the comprehensive labour agreements that apply is an absolute must to succeed.
ProMark for Financial Services
Complete visibility of your people
Get overview of your employees’ availability and absence to provide optimal service towards your customers.
Control labour costs
Get real-time visibility into time & attendance to keep control of your labour costs.
Increase workforce productivity
Simplify registration and approval of time and absence with intuitive interfaces and self-service, freeing up time for both employees and managers to focus on your customers.
Correct handling of payroll and absence
Ensure the correct payroll basis in compliance with collective and local agreements and policies – and manage holiday leave and sickness absence according to applicable national rules.
“With the implementation of ProMark we now have the flexible and future-proof system for managing our collective agreements that we needed”
– Poul Mai, Administration Manager, Sydbank