ProMark is growing and attracting ever more and increasingly complex customers. We are therefore looking for skilled consultants who are passionate about contributing to our customers’ success.
Our company is in an exciting transformation phase where our Workforce Management solution is delivered as a full Software-as-a-Service solution in the cloud. You will be working in one of the industry’s most innovative companies which has a long list of large and high-profile international and national customers across most industries.
Job description
We are looking to hire one or more consultants for our implementation team who works project-based with implementing the ProMark solution with new customers, as well as upgrading existing customers to SaaS/Cloud.
Your task will be to support complex business processes within Workforce Management. Each customer has different wishes and challenges that need to be solved, and together with your colleagues, you will advise and support the customer’s decision-makers and superusers and then configure and test the solution to ensure the most optimal setup and function of their ProMark solution.
Your primary tasks and responsibilities will be to:
- Implement and modernise the customers’ ProMark solution for streamlining their business, ensuring that their ProMark solution is configured to fulfil the customer’s needs and wishes
- Configure and test standard integrations between ProMark and the customer’s platforms
- Collect and structure requirements and information from the customers in a structured manner, challenging them respectfully with solid and elaborate arguments and sticking to scope and tracking any change requests in collaboration with the project manager
- Act as a professional sparring partner in the sales process with future customers
Competences and experience
There are many ways to succeed in a position as a consultant with ProMark. The most important thing is that you like to immerse yourself in technical challenges, have a good analytical sense and always have the customer in focus, as your ability to support and develop the customer’s business processes is a crucial part of your job.
Perhaps you have a background as an application or implementation consultant? Perhaps you have experience from a technical function working with IT systems such as ERP, payroll, HR or similar? Or perhaps you love getting to know new IT systems and helping to implement them?
It is important that you have a strong technical understanding and communicate effortlessly in English as well as Swedish, Danish or Norwegian, and that you are motivated by working in a structured, efficient and persistent manner with your tasks.
In addition, we are looking for employees with the following personal qualities:
- You find it easy to build trust and take pride in communicating clearly and service-mindedly with your customers and colleagues
- You are motivated by familiarising yourself with the customer’s challenges and finding technical solutions to deal with them
- You are skilled at presenting products and technical solutions in an easy-to-understand manner, among other things in terms of education and training of customers
- You work in a structured manner where you ‘count back in time’ to ensure that your deliveries are made within the deadline
- You are solution-oriented and motivated by creating results for and with your customers, even when you meet resistance on your way
We offer
You will be part of an ambitious, growing company which supports your personal and professional development with different types of challenges and many career paths internally in ProMark.
We prioritise a reasonable work/life balance, and you will have great flexibility in your everyday life, including the possibility to switch between working in the office, at home or at our customers when needed.
Our head office is in Denmark, and in addition we have branches in Sweden, Norway, UK and Romania. Every year we gather all employees across countries for one or two social events, and in addition, we also prioritise regular local and department/team events.
The position is based at our office in Sweden or Denmark.
Interested?
To apply for this position, please send your resume and a short job application to job@promark365.com.
If you have any questions about the position, the company or the application process, you are welcome to contact Director of Customer Implementation Martin Krusbæk at +45 2826 9519.